- Privacy Policy
This Privacy Policy governs the manner in which Pigame Mobile, Inc. (“we,” “us,” or “our”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the pigame-mobile.com website (“Site”) and our software products across multiple platforms (“Games”). This Privacy Policy applies to the Site and all products and services offered by us, including those published under the following Google Play Developer accounts:Pi Game, Serina
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us, such as when requesting technical support for our Games. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information. Non-personal identification information may also be transmitted when Users interact with our Games, such as operating system versions, hardware specifications, and anonymous hardware identifiers. These may be used for the purpose of submitting crash reports and usage data to help us improve our Games, or to provide additional services via third parties, such as cloud storage of our Users’ game progress. For our Games that utilize Google Play Game Services for cloud storage, please consult Google’s privacy policy for further details regarding how they handle your information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
We may collect and use Users’ personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site and Games: We may use feedback you provide to improve our products and services.
- To send support emails: We may use the email address to respond to your support-related inquiries, questions, and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to This Privacy Policy
We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site and our Games, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or Games. Your continued use of the Site/Games following the posting of changes to this policy will be deemed your acceptance of those changes.
Request User Data Deletion
When you install and use mobile applications provided by Pigame Mobile, Inc. (“we,” “us,” or “our”), including those published under the Google Play Developer accounts Pi Game and Serina, we may collect and process some of your data for different legitimate purposes.
Why Is Data Collected?
We and our third-party partners collect data:
- To provide you with the services you asked for.
- To run analytics and understand how users interact with our product and services to improve them continuously.
The third-party partners that we will share the data with are:
- GameAnalytics
Email: privacy@gameanalytics.com
Privacy Policy: https://gameanalytics.com/privacy/#6-changing-or-deleting-your-information - Facebook Analytics
Privacy Policy: https://www.facebook.com/policy.php - Adjust
Email: privacy@adjust.com
Privacy Policy: https://www.adjust.com/terms/privacy-policy/ - Voodoo
Email: dpo@voodoo.io
Data Deletion Requests
To delete user data collected by us, please contact developer@gamepi.net.
If you also want to request the deletion of data collected by our third-party partners acting as independent data controllers, please refer to their privacy policies above.Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at developer@gamepi.net.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at developer@gamepi.net.
This document was last updated on September 27, 2025